| US 7,551,565 B2 | ||
| User semantic overlay for troubleshooting convergent network problems | ||
| Jeremy E. Stieglitz, Menlo Park, Calif. (US); and Jonathan S. Leary, Woodside, Calif. (US) | ||
| Assigned to Cisco Technology, Inc., San Jose, Calif. (US) | ||
| Filed on Mar. 03, 2005, as Appl. No. 11/72,074. | ||
| Prior Publication US 2006/0198310 A1, Sep. 07, 2006 | ||
| Int. Cl. H04L 12/26 (2006.01) | ||
| U.S. Cl. 370—241 [370/252; 370/259; 370/352] | 23 Claims |
| 1. A method, comprising:
establishing a communication session over which streaming media travels in real time as packets over a network, the communication
session being established using a device having an input through which real time information about the communication session
is entered;
receiving an indication of a quality problem with the streaming media traveling over the network in the communication session,
the quality indication being provided in real time from the input of the device being used in the communication session when
the quality problem is experienced by a user of the device;
receiving from the device input during the communication session, a semantic indication associated with the quality indication
for the communication session, the semantic indication comprising information related to an occurrence of the quality problem
during the communication session;
selecting network parameters for collection based upon the received quality and semantic indications;
acquiring the selected network parameters for the communication session; and
providing the acquired network parameters, the quality indication, and the semantic indication for determination of a source
of the quality problem.
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