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Have a Question?

Please visit our Frequently Asked Questions or contact us.

          

CALL 800-786-9199

Guidance relating to the emergency responses to incidents and threats including use of U. S. mail

Are you with the News Media? - Please see our special page for News Media

Are you seeking a job with the USPTO? - Please see our Vacancy Announcements

Virus Alert - e-mails "from" USPTO with Attachments 

FAQs: General Questions & Answers and specialized FAQs 

Look up USPTO acronyms and phrases in the Glossary

See the News & Notices page for Official Gazette, Federal Register and other notifications and alerts

Phones, Addresses and Visiting 

Products & Services 

See  System Alerts for information about planned or unplanned system changes and availability for our online e-commerce business applications.

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  Via E-Mail Although office policy precludes our responding to certain kinds of questions, we are able to provide a substantial amount of assistance and general information via e-mail. We have temporarily disabled the auto-acknowledgement feature and are currently experiencing a longer than expected response time on e-mails. Please know that your e-mail is very important to us and we will make every effort to respond to your request in an expeditious manner. To assist in routing your request for prompt and accurate response, please select from one of the following broad categories:

• Patents
• Trademarks
• Products and Services

To report an outage or for technical questions concerning online e-Business Systems found on the USPTO website:

• Electronic Business Support (Electronic Applications)

NOTE: You can preview the responses that are automatically generated for our most frequently asked questions at:

FAQs - Responses sent to our
most frequent E-mail inquiries

If you are unable to use the above links, you may e-mail your inquiry to usptoinfo@uspto.gov and place one of the following phrases into the SUBJECT: line of your e-mail:   Patents or  Trademarks or  Products and Services or  Electronic Business Support. Use of other subject line entries could add to the time required to respond to your request.

E-mail comments and suggestions concerning web server content and operation only to:

Webmaster (Note: if you send an e-mail for a patent or trademark question to the webmaster, it will be forwarded to the appropriate program office)

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   By Phone

Call 800-786-9199 (In USA or Canada) or 571-272-1000 for assistance from Customer Service Representatives and/or access to the automated information message system.

The options available when calling:

Select from the following options:

• Press 1 for trademark information and assistance.
• Press 2 for patent information and assistance.
• Press 3 for technical questions regarding the electronic business systems on the USPTO Internet site.
• Press 4 for directions to the USPTO and mailing addresses .
• Press 5 for other inquiries including Patent Search Facility information or to order general information publications .

You can also look up other telephone numbers online and additional information on our website on our addresses & contacts page and through our Site Index.

TTY   customers can dial 571-272-9950 for customer assistance.

    

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   By Mail 

The USPTO has several postal mailboxes established for various types of mail. Use of these mailboxes expedite processing of mail by routing to the appropriate office. A complete listing of the  specialized mailboxes and general mailboxes (US Postal Service and alternative delivery services) is available elsewhere on our website.

NOTICE

Patent Customers:
Communicate via FAX instead of mail:  
        571-273-8300
 
Patent (& Trademark) Mailing Addresses

Trademark phones, fax & e-mail 

You may order publications from the USPTO in a variety of ways:

Order available free publications by FAX or mail from the USPTO Contact Center:

Order Publications by FAX or mail

Order special publications online (including those for which fees may be charged) from the USPTO:

Online Products and Services Catalog

Order printed or specially-formatted copies of Patents or Trademarks online (fees charged) from the USPTO:

       Patent & Trademark Copy Sales (OEMS - an online business system)